At BETWEEN we have reinforced the relationship with ForceManager after working together for four years. This way, we have become integrator partners of ForceManager, a mobile CRM and an intelligent solution for mobility sales teams designed for making out-of-office sales more efficient. And the thing is that the mobile solution is more user-friendly and can work either as an independent product or as an accelerator that may be incorporated into an already existing CRM. Santi Trench, Director of Operations of Force Manager, talks in detail about the relationship between BETWEEN and ForceManager.
Santi Trenchs, Force Manager Head of Operations: “BETWEEN adapts at all times to our needs”
Why did you choose BETWEEN as your partner?
The relationship between ForceManager and BETWEEN Technology started during ForceManager’s first years, when BETWEEN offered us its IT services. While working on those first projects we realized that we both valued “quality work”. When we created the Integrator Partner figure, we though it really made sense to start this new stage with a trustworthy company.
How would you describe the relationship with BETWEEN?
The relationship with BETWEEN has been fluent from the very first day. They perfectly understand how this new figure may impact ForceManager’s way of working and they have adapted to our needs at all times. In addition, they have bet on very good professionals in each moment, depending on the needs that arised.
How will ForceManager’s way of working change with the creation of the new integrator figure?
ForceManager, from its beginnings, pulled for a services model oriented towards excellence, knowing that its success was based on the combination of both product and services. After several years of accelerated growth and of building an extensive client portfolio, it has become indispensable to externalize all implantation and maintenance services in order to be closer to the client, focusing even more on the evolution and innovation of the product and entrusting the experts with the implementation of the final solution.
That is where BETWEEN fits perfectly, since it is a partner with broad knowledge on ForceManager and it is very client-oriented, always prioritising excellence over other indicators